Terms & Conditions

Guarantee Policy

All reservations require full credit card guarantee with full payment 48 hours prior to arrival.*

Cancellation Policy

Bookings can be cancelled up to 48 hours prior to arrival (2pm) without penalty.

Bookings cancelled (or amended) within 48 hours of arrival (2pm) are fully non-refundable (tax inclusive).*

Booking Policy

All accommodation and tour bookings must be guaranteed at the time of reservation by provision of credit card details. Please see rate details and booking policies for individual rate offers at the time of booking. Please be advised that a 2.2% non-refundable credit card surcharge is applicable to AMEX & Diners card only. By providing credit card details you warrant that you have the authority to use the credit card and you authorise the Federal Group to charge the cost of your booking to the credit card. If the booking for accommodation is made through a third party, the terms and conditions of that third party also apply. Exceptions apply.*


Reservations held between 23 December 2020 to 5 January 2021 inclusive have 90 days full payment prior to arrival, cancel 90 days prior to arrival (2pm) to avoid a penalty of full stay’s accommodation (tax inclusive).

Reservations over the below dates have 30 days full payment prior to arrival. Reservations can be cancelled up to 30 days prior to arrival (2pm) without penalty. Reservations cancelled (or amended) within 30 days of arrival (2pm) are fully non-refundable (tax inclusive).

ICC World Cup: 19, 21, 23, 25, 27 October 2020

Wooden Boat Festival: 5-8 February 2021

*Special Packages that are prepaid at the time of booking which are non-refundable and cannot be amended or cancelled.

Accommodation – Extra Guest and Child Policy

Rates are per room per night based on two person occupancy, children 12 years and under stay free when sharing room with parents utilising existing bedding.

Extra guests are charged $55.00 per person per night for “room only” rates. Cots are available at no charge.

Pets not allowed.

Check In Time: 2 PM

Check Out Time: 10 AM

King size beds feature in each room and suite, unless otherwise requested. Alternative bedding requirements are subject to availability – please contact The Henry Jones Reservations Team to confirm 03 6210 7700.

Complimentary Valet Parking

Complimentary valet parking is available for one vehicle per room. On the occasion where multiple vehicles per room are required, prior notice is required to guarantee additional vehicle spaces.

Gift Voucher Blackout Dates

All gift vouchers contain a validity date, however the following blackout dates apply. All gift vouchers are to be presented upon arrival and will be retained by The Henry Jones Art Hotel staff. The gift vouchers cannot be exchanged, are non-refundable and are to be taken as a total package. Any additional requirements will be charged to your account and must be settled prior to your departure. Please contact The Henry Jones Art Hotel directly to check availability and redeem vouchers.


MonthDates (inclusive)
January15-18, 23-27
FebruaryAll Fri & Sat
MarchAll Fri & Sat
April9-14, 17, 18, 23-27
June5, 6, 26, 27
September11, 12, 18, 19, 25-28
October1-5, 16, 17, 23, 24, 30, 31
NovemberAll Fri & Sat, ICC World Cup Match dates (TBA)
December4, 5, 18-31



MonthDates (inclusive)
January1-4, 7-10, 14-17, 21-24
February5-8, All Fri & Sat
MarchAll Fri & Sat
April1-5, 23-26
JuneAll Fri & Sat Dark MoFo Weekend (TBA)
September17, 18, 24, 25, 30
October1-4, 15, All Fri & Sat
NovemberAll Fri & Sat
December3, 4, 17-31


Privacy Policy

The Federal Group operates in the tourism and leisure industry and is recognised as Tasmania’s leading tourism, entertainment, accommodation and gambling services provider

Protecting your privacy and the confidentiality of your personal information is fundamental to the way The Federal Group does business.

Our Privacy Policy explains how The Federal Group will manage and protect your personal information.

Many of our operations allow you to interact with us anonymously, such as our bar, dining, entertainment, retail, tourism, conference and gaming facilities.

Your personal information is only collected with your consent during the course of providing you with certain goods or services which you request. Examples of personal information may include your name, address, contact details, credit card details, government issued photo identification reference number, video footage or information about your opinions and what you like.

The Federal Group is bound by the Privacy Act and the 13 Australian Privacy Principles(APPs) set out in that Act. The APPs regulate the way we must handle personal information.

We are committed to protecting your personal information and believe that our Privacy Policy represents industry best practice.

Contact us about privacy

If you have any questions or would like further information about our Privacy Policy please email us.