Terms & Conditions
All reservations require full credit card guarantee with full payment 48 hours prior to arrival.*
Cancel 48 hours prior to arrival (2pm) to avoid a penalty of full stay’s accommodation (tax inclusive).*
All accommodation and tour bookings must be guaranteed at the time of reservation by provision of credit card details. Please see rate details and booking policies for individual rate offers at the time of booking. Please be advised that a 2.2% non-refundable credit card surcharge is applicable to AMEX & Diners card only. By providing credit card details you warrant that you have the authority to use the credit card and you authorise the Federal Group to charge the cost of your booking to the credit card. If the booking for accommodation is made through a third party, the terms and conditions of that third party also apply. Exceptions apply.*
Reservations held between 26th December 2018 to 01st January 2019 inclusive will require full prepayment at the time of booking. All reservations are non-refundable and cannot be amended or cancelled. Dates to be confirmed for Christmas and New Year’s 2019/2020.
Reservations over the below dates have 30 days full payment prior to arrival, cancel 30 days prior to arrival (2pm) to avoid a penalty of full stay’s accommodation (tax inclusive)
Dark Mofo – 22nd and 23rd June 2018
Wooden Boat Festival – 07th to 10th February 2019
2019 Dark Mofo Weekends – to be confirmed
* Special Packages that are prepaid at the time of booking which are non-refundable and cannot be amended or cancelled.
Accommodation – Extra Guest and Child Policy
Rates are per room per night based on two person occupancy, children 12 years and under stay free when sharing room with parents utilising existing bedding.
Extra guests are charged $55.00 per person per night for “room only” rates. Cots are available at no charge.
Pets not allowed.
Check In Time: 2 PM
Check Out Time: 10 AM
The Federal Group operates in the tourism and leisure industry and is recognised as Tasmania’s leading tourism, entertainment, accommodation and gambling services provider
Protecting your privacy and the confidentiality of your personal information is fundamental to the way The Federal Group does business.
Many of our operations allow you to interact with us anonymously, such as our bar, dining, entertainment, retail, tourism, conference and gaming facilities.
Your personal information is only collected with your consent during the course of providing you with certain goods or services which you request. Examples of personal information may include your name, address, contact details, credit card details, government issued photo identification reference number, video footage or information about your opinions and what you like.
Contact us about privacy